Website:
vwg-digitalsolutions.in
Job details:
We are looking for a Slack Administrator to manage and support our collaboration platform. The ideal candidate will handle day-to-day administration, user support, and basic automation within Slack.
Key Responsibilities:
- Manage Slack workspaces, channels, users, and permissions
- Configure and maintain Slack apps, integrations, and workflows
- Provide L1/L2 support for Slack-related issues
- Handle service requests (channel creation, onboarding, app approvals)
- Troubleshoot access, integration, and workflow issues
- Support incident management and escalate complex issues when required
- Ensure security controls and compliance for Slack usage
- Maintain documentation and knowledge base articles
- Assist with user onboarding and training
- Support workflow automation and integrations with enterprise tools
Required Skills:
- Experience in Slack administration or collaboration tools
- Basic knowledge of integrations and workflow automation
- Familiarity with ITSM tools and incident management
- Strong troubleshooting and communication skills
Good to Have:
- Experience with enterprise integrations
- Understanding of security and compliance practices
Click on Apply to know more.