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Technical Support Representative

Min Experience

0 years

Location

San Mateo, California, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As a Technical Support Representative, you will be responsible for providing exceptional customer support to our users, troubleshooting technical issues, and ensuring customer satisfaction. You will work closely with our engineering and product teams to understand and resolve complex technical problems, and serve as a key liaison between our customers and the company.

About the company

Skydio is the leading U.S. drone company and world leader in autonomous flight. Our drones are used for inspecting the energy grid, de-escalating life and death scenarios in public safety, inspecting bridges, giving soldiers better situational awareness on the battlefield, search and rescue missions, and more. We serve the core industries that our civilization runs on and have life-saving impact.

Skills

technical support
customer service
troubleshooting