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Technical Support Engineer

Salary

₹12 - 18 LPA

Min Experience

2 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As a Technical Support Engineer at Sitecore, you'll be a key member of our Customer Success team, delivering exceptional customer experiences and ensuring our customers' success. You'll work closely with our global customer base, providing first-class technical support, troubleshooting complex issues, and serving as a trusted advisor. Your deep understanding of Sitecore's platform and solutions will enable you to rapidly identify and resolve customer challenges, while your excellent communication skills will allow you to effectively collaborate with cross-functional teams to deliver innovative solutions. If you're passionate about technology, customer service, and driving business impact, this is an incredible opportunity to grow your career with a leading global software company.

About the company

Sitecore is a global leader in digital experience management software. Their solutions enable highly personalized digital experiences that drive real business results for their customers.

Skills

technical support
troubleshooting
customer service
Sitecore