ACCORDIBLE
Website:
accordible.in
Job details:
About the Company
Accordible is a fast-growing B2B facility management and engineering services company serving 600+ active clients across India — from 5-star hotels and hospitals to malls and corporate. Driven by a customer-centric approach and supported by trained teams and structured processes, we aim to deliver consistent value and build long-term business relationships with our clients. As we grow, we are building a team of ambitious professionals who are ready to contribute to the company’s success and grow along with it.
Role Overview
The Site Supervisor will be responsible for ensuring smooth execution of all on-site activities, conducting technical/site assessments, coordinating with clients and vendors, and preparing post-visit documentation. This role ensures service quality, compliance, and timely reporting to support operational excellence.
Key Responsibilities
1. Site Visits & Assessments
● Conduct scheduled and unscheduled site visits across assigned locations.
● Perform technical evaluations, safety checks, and service readiness assessments.
● Identify on-ground challenges and recommend corrective actions.
2. Service Execution Support
● Coordinate with internal teams, field staff, and vendors for smooth execution.
● Monitor quality of work during visits and ensure adherence to SOPs, SLAs, and safety norms.
● Support execution planning (manpower, tools, material readiness).
3. Client Coordination
● Interact with clients during visits for requirements gathering, clarifications, and feedback.
● Provide updates and communicate issues promptly to the operations team.
4. Documentation & Reporting
● Prepare detailed site visit reports with observations, photos, and recommendations.
● Maintain checklists, service records, and compliance documentation.
● Update CRM/ERP systems (scheduling, visit logs, work progress).
5. Compliance & Quality Assurance
● Ensure adherence to industry standards
● Conduct mystery audits / post-service audits as assigned.
● Track repeated issues and raise red flags proactively.
6. Operational Coordination
● Support scheduling, vendor follow-up, and site readiness verification.
● Report manpower issues, safety gaps, and operational risks.
● Assist during project initiation, mobilization, and handover.
Required Skills & Competencies
● Strong communication and client-handling skills.
● Ability to identify technical/operational issues during site visits.
● Basic understanding of HVAC, cleaning services, facility operations, or field operations.
● MS Office, WhatsApp reporting, basic CRM/ERP tools.
● Strong observation, reporting, and follow-up skills.
● Willingness to travel as and when required.
Qualification & Experience
● Diploma/ITI (Mechanical, Electrical, or related fields preferred).
● 1–4 years of field service / site inspection / operations experience.
● Freshers with strong willingness to work in field operations may also apply.
Work Conditions
● Travel to client sites.
● Flexible working hours depending on site schedules.
Click on Apply to know more.