Site Reliability Engineer
NAB
- Location
- Gurugram, Haryana, India
- Job type
- Full-time
About the role
Website:
nab.com.au
Job details:
Purpose-
- The Service Reliability Engineer will be focused on driving better production systems by defining engineering approaches that deliver better operational best practice.
- As SRE’s are responsible for the big picture of how systems related to each other, they will use breadth of tools and approaches to solve a broad spectrum of problems. Practices such as minimising time spend on operations work, blameless post-mortems and proactive identification of potential customer impacts delivering iterative improvement that is key to both service quality and interesting and dynamic day to day work.
Essential capabilities-
- Attention to detail
- Understanding of technical application status
- UI/UX usability
- Customer Focus
- Influencing skills
- CI/CD
Experience-
- 8+ years minimum of experience in IT
- Application development experience in large distributed systems, systems engineering & monitoring, System Application recovery & restoration, application trouble shooting and diagnostic frameworks.
- Comprehensive knowledge of packaged software solution & Dev Ops.
- Integration and Continuous delivery
- Cloud experience
- Software Development lifecycles (Waterfall & Agile) .
Qualification Requirements-
- Tertiary qualification in computer science, information technology, process management, risk management or operations management.
- ITIL certification is required
Key Accountabilities-
- Proactively improve service availability, performance & efficiencies via delivery of metrics, monitoring & incident response processes.
- Be aware of and respond to (reactively & proactively), production degradation of Service Level objectives
- Drive the implementation of highly-available and scalable architectures for core and third party components of the Service.
- Champion the importance of Operational Excellence to facilitate improved NPS with customers (internal & external and address specific operations needs and concerns.
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