- Salary
- $29k - $33k
- Experience
- 1+ yrs
- Location
- Sunrise, Florida, United States
- Job type
- Part-time
About the role
<div class="benefits">
<div><strong>Benefits:</strong></div>
<ul>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training & development</li>
<li>Wellness resources</li>
</ul>
</div>
<div class="trix-content">
<div><strong>Spa Sales Associate / Front Desk (Membership Sales)</strong></div><div>Hand & Stone Massage and Facial Spas - Hollywood, Sunrise - Sawgrass and Weston<br><br>
</div><div>$14 – $16 per hour<br>Typical weekly earnings: <strong>$710 – $900+ with commissions and bonuses<br></strong><br>
</div><div>Full-Time / Part-Time | Bilingual Preferred<br><br>
</div><div>This is a <strong>sales-focused front desk role</strong> where you will help guests discover wellness services and enroll clients into our membership program.<br><br>
</div><div>Hand & Stone Massage and Facial Spa in Weston is looking for a <strong>friendly, energetic Spa Sales Associate</strong> who enjoys working with people, selling memberships, and helping keep the spa fully booked.<br><br>
</div><div>This role is perfect for someone who thrives in a <strong>goal-driven environment</strong> and enjoys creating a great guest experience.<br><br>
</div><div>
<strong>Compensation<br></strong><br>
</div><ul>
<li>$14 – $16 per hour base pay</li>
<li>Weekly earning potential: <strong>$710 – $900+ including commissions</strong>
</li>
</ul><div>
<strong>Additional earning opportunities include:<br></strong><br>
</div><ul>
<li>Commission on membership sales</li>
<li>Monthly performance bonuses</li>
<li>Team contests and incentives</li>
</ul><div>
<strong>Benefits include:<br></strong><br>
</div><ul>
<li>Employee discounts on spa services and retail</li>
<li>Complimentary massage or facial monthly</li>
<li>Flexible scheduling</li>
<li>Growth opportunities into leadership roles</li>
</ul><div>
<strong>Schedule Requirements<br></strong><br>
</div><div>Peak-hour coverage is required.<br><br>
</div><div>Applicants must be available for:<br><br>
</div><ul>
<li>Evenings</li>
<li>Weekends</li>
<li>Holidays when needed</li>
</ul><div>
<strong>What You’ll Do<br></strong><br>
</div><div>
<strong>Membership Sales (Primary Focus)<br></strong><br>
</div><ul>
<li>Present and sell spa memberships during checkout</li>
<li>Explain membership benefits and value confidently</li>
<li>Help guests understand the benefits of regular massage and facial services</li>
<li>Follow up with potential members</li>
</ul><div>
<strong>Fill the Schedule (No White Space)<br></strong><br>
</div><ul>
<li>Call, text, and follow up with guests to book appointments</li>
<li>Confirm upcoming appointments</li>
<li>Reschedule cancellations quickly</li>
<li>Encourage prebooking for future visits</li>
</ul><div>
<strong>Front Desk Guest Experience<br></strong><br>
</div><ul>
<li>Greet guests and create a welcoming spa environment</li>
<li>Answer phone calls and assist with reservations</li>
<li>Recommend spa services and enhancements</li>
<li>Support massage therapists and estheticians during busy shifts</li>
<li>Maintain an organized and professional front desk</li>
</ul><div>
<strong>Performance Bonuses Based On<br></strong><br>
</div><ul>
<li>Membership conversion</li>
<li>Appointments booked</li>
<li>Prebooking percentage</li>
<li>Average ticket and upgrades</li>
<li>Guest experience</li>
</ul><div>
<strong>Requirements<br></strong><br>
</div><ul>
<li>1+ year experience in sales or customer service</li>
<li>Comfortable recommending services and asking for the sale</li>
<li>Strong communication and people skills</li>
<li>Reliable attendance and punctuality</li>
<li>Comfortable using booking or POS systems</li>
</ul><div>Experience in <strong>spa, fitness studios, hospitality, retail, or wellness environments</strong> is strongly preferred.<br><br>
</div><div>Bilingual English/Spanish is a plus.<br><br>
</div><div>Growth Opportunities<br><br>
</div><div>
<strong>Top performers have opportunities to grow into:<br></strong><br>
</div><ul>
<li>Lead Spa Associate</li>
<li>Assistant Spa Manager</li>
<li>Spa Management roles</li>
</ul>
</div>
About Hand & Stone Massage and Facial Spa
Operates massage and facial spa franchise locations in Florida.
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