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Regional Parts Sales Representative

Min Experience

5 years

Location

Nairobi

JobType

Full Time

About the job

Info This job is sourced from a job board

About the role

Calls, visits, make presentations to existing and prospective customers. Maintain existing accounts, obtain orders, and establish new dealerships. Prepare work schedules to visit existing or potential sales outlets daily/weekly/monthly. Exhibit products and services to existing/potential customers and provide best solutions vs needs. Coordinates sales effort with marketing, finance, technical and logistics teams. Plan and implement sales strategies with the help of supervisor. Responsible for achieving overall (individual and branch) sales targets (monthly/annual). Regular communication with customers to increase customer satisfaction. Resolve customer complaints through root cause analysis and giving suitable solutions. Preparing reports on customer feedback and market intelligence with recommendations. Carry out customer education on the importance of using genuine spares. Manage dealer visibility through execution of their marketing calendar within company policies. Debt and account management. Credit management is maintained within company policies. Prepare and submit sales activity reports: daily call reports, weekly/monthly work plans and annual territory analysis updates. Undertake market analysis through competitor analysis (pricing, products, delivery schedules and merchandising techniques), customer need analysis, opportunity analysis, customer feedback and trends and recommend sales strategies/winning formulas. Continuous appraisal and development of the dealer network in the region to increase and sustain sales and profits.

About the company

Simba Corporation is an integrated business group headquartered in Nairobi, Kenya with controlling interests in such diversified fields as motor sales and service, hospitality, investment and financial services. Simba Corporation has grown from a modest used-car sales enterprise, founded in 1948 by Mr. Abdul Karim Popat, into one of Kenya's most successful i...

Skills

sales
customer service
computer literacy