Systems Engineer-CMS

To install, Manage, trouble shoot MS Windows Server 200320082012 Failover Clustering Active directory, Anti virus, IIS, Service request, Incident and L1 change Management. Work in shifts (including night shift and weekends supporting international customers and domestic customers. Participate in the 24x7 shift rotation which will require overnight work depending on the shift. Drive day to day operations, implementations ensuring SLA's and customer service is not impacted. Performing Change Management and creating SOP's for tasks and providing Root Cause Analysis. Performing Incident Management, follow-up adhering closely to the ITIL management cycle. Demonstrated the ability to ensure consistent and proper communications, process, procedures, and documentation.

A Fortune 500 India company, Sify Technologies is India's most comprehensive ICT service & solution provider. With Cloud at the core of our solutions portfolio, Sify is focussed on the changing ICT requirements of the emerging Digital economy and the resultant demands from large, mid and small-sized businesses. Sify's infrastructure comprising the largest MPLS network, 10 top-of-the-line Concurrently Manageable DCs, partnership with global technology majors, vast expertise in business transformation solutions modelled on the cloud make it the first choice of start-ups, incoming Enterprises and even large Enterprises on the verge of a revamp. More than 10000 businesses across multiple verticals have taken advantage of our unassailable trinity of Data Centers, Networks and Security services and conduct their business seamlessly from more than 1600 cities in India. Internationally, Sify has presence across North America, the United Kingdom and Singapore. Sify, www.sify.com, Sify Technologies and www.sifytechnologies.com are registered trademarks of Sify Technologies Limited.