Desktop Support Engineer

Installing, configuring windows operating systems Installation and configuration of various applications software like MS Office, antivirus etc. Desktop Support up to Client Level including Hardware, Software and Networking Problems. Installation & configuration, maintenance & regular updates of antivirus. Installation, configuration and troubleshooting of various PC hardware components & peripherals. Outlook configuration and troubleshooting Configuring & troubleshooting of LAN setup. Installation & troubleshooting of Local and Network printer. Basic networking knowledge (connecting switches / routers, access points and should be able to help network team while configuring them) Ticket Handling and resolving within mention SLA Able to work on DHCP, DNS and server installation. Good/ Average Communication in English.

Over the years, Shro has received several Industry awards . Many of these awards recognize our strong commitment to providing IT solutions & services to our customers.