Group Lotus
Website:
lotuscars.com
Job details:
Company Description Lotus is an iconic automotive brand recognized globally for benchmark-setting vehicle handling and driver engagement. For over seven decades, the company has remained committed to the founding ethos of Colin Chapman, prioritizing precision engineering, innovation, and advanced materials. Lotus designs cars that deliver instant response, agility, and control, with performance that emphasizes both acceleration and braking excellence. Every Lotus vehicle is crafted to be strong yet light, resulting in a driving experience that is both dynamic and refined for enthusiasts worldwide.
Role Description The Showroom Hostess & Administrator role is a full-time, on-site position based in New Delhi. This role includes welcoming visitors to the showroom, providing product information, and ensuring a professional, engaging customer experience. The individual will manage appointments and reservations, coordinate test drives, and maintain accurate records in systems or logs. Daily responsibilities also include answering phone and email inquiries, managing front-desk operations, supporting basic administrative tasks, and collaborating with the sales team to ensure smooth showroom functioning.
Qualifications
- Strong interpersonal skills and customer service abilities to engage visitors professionally and build positive relationships.
- Clear and confident communication skills, including professional phone etiquette for managing calls and inquiries.
- Experience handling reservations, appointment scheduling, and basic administrative coordination.
- Attention to detail, reliable time management, and the ability to prioritize tasks in a fast-paced showroom environment.
- Proficiency with basic office software and CRM tools; prior showroom, hospitality, or retail experience is an advantage.
- Comfort working on-site in New Delhi, with a flexible and collaborative approach to supporting the sales and operations teams.
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