PEOPLE OPERATIONS & CULTURE SPECIALIST

 About Shopflo

At Shopflo, we're trying to change the way consumers experience brands and businesses. Our first product was a cart and checkout platform for e-commerce, that allowed marketers to personalise discounts, rewards, and payments. We are currently also working on a new product that takes it a notch higher by unlocking enterprise-grade personalization for all consumer tech businesses.

Team & Role

Shopflo was started by three co-founders: Ankit (ex-IIT Kharagpur, Oracle, Gupshup), Ishan (ex-IIT Bombay, Parthenon, Elevation Capital), and Priy (ex-IIT Madras, McKinsey, Elevation Capital). We are a team of ~60 people now (with team members joining from Livspace, Gupshup, Setu etc.). We are located in HSR, Bengaluru. We have closed our first seed round at $2.6M with Tiger Global, TQ and Better. And we’re just getting started!

At Shopflo, we believe that building a great product starts with building a great team — and keeping it thriving. As our People Operations & Culture Specialist, you’ll be at the heart of all things people — shaping the experience, rhythm, and culture of the team across the board.

What You Will Do

• Talent Management
• Run our performance & feedback cycles, and make them less dreadful and more meaningful
• Partner with managers on L&D initiatives and career conversations
• Help build clarity for individuals on growth paths
• Employee Engagement
• Design and host monthly activities that go beyond the usual — think bonding, energy, and genuine fun
• Drive initiatives that build cross-team camaraderie (Offsites, cultural events, team rituals, etc.)
• Employer Branding
• Work with the team to make our vibe visible — on LinkedIn, Glassdoor, and wherever talent hangs out
• Keep our internal culture authentic and externally loud
• People Ops
• Own onboarding & offboarding journeys end-to-end
• Define and update policies that are clear, simple, and team-friendly
• Be the go-to person for all things people-related
• Payroll & Finance Coordination
• Handle payroll, vendor payments, and everything in between with the finance team
• Ensure smooth backend operations that support happy, paid people
  

You should apply if you have

• Love solving people puzzles
• Have a knack for organizing chaos into clean processes
• Enjoy working closely with leadership, managers, and employees alike
• Know that culture is built in the little things, not just the big ones

Shopflo is a team of ~60 people now (with team members joining from Livspace, Gupshup, Setu etc.). They are located in HSR, Bengaluru. They have closed their first seed round at $2.6M with Tiger Global, TQ and Better.