Lead DevOps Engineer I

Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in offshore India the company’s global footprint spans across three continents with deployments in 13 different countries.

At Shell Recharge Solutions, we are looking for candidates who want to be a part of something bigger than themselves – passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world. We believe in creating and doing ‘the right thing’ through responsible and sustainable EV deployment. We are looking for the innovative, driven to find a solution in a complex and dynamically evolving marketplace and look at “no” as just a challenge to find the next “yes”.

Shell Recharge Solutions is seeking a Lead DevOps Engineer!

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” DevOps team. Shell Recharge Solutions DevOps engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. Shell Recharge Solutions DevOps engineers enjoy being on the bleeding edge of technology, with the ability to quickly learn new technologies and follow industry trends. They champion modern best practices and remain technology leaders within the company.

This position will be part of a great team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:

• Develop and maintain observability products, build tools and automation to eliminate manual touch, and respond to system failures and outages.
• Leverage AIOps platforms to improve anomaly detection, automate runbooks, and meet MTTD & MTTR goals.
• Collaborate with development teams and drive reliability/availability improvements. 
• Leverage container technologies like Kubernetes and Docker to enhance system reliability and efficiency.
• Monitor, troubleshoot, and resolve production issues, ensuring system availability and performance.
• Write clear technical documentation and communicate complex issues effectively with both technical and non-technical stakeholders.
• Manage network technologies, including DNS, Load Balancing, TCP/IP, HTTP, and tools like curl and OpenSSL to ensure seamless connectivity.
• Continuously improve system performance, security, and cost efficiency through proactive monitoring and optimizations.
• Proficiency with source control, continuous integration, and testing pipelines.
• Maintain HA, Failover and disaster recovery process for production systems. 
• Lead Cloud capacity planning and cost optimization efforts. 
  
  

What We’re Looking For: 

Basic Qualifications

• Over 10 years of relevant experience working as a DevOps/SRE/Cloud Engineer, with a strong foundation in cloud infrastructure and operational optimization.
• Proficient in on AWS, , with additional expertise in Bare-metal environments onsidered an added advantage.
• Solid understanding of cloud platforms (AWS) and AWS native services (EKS, EC2, S3, RDS, Lambda etc).
• Extensive experience in designing, implementing, and maintaining highly scalable systems, ensuring reliable and efficient system operations even under significant load.
• Expert in developing CI/CD pipelines, containerization technologies, particularly Kubernetes, and other orchestration tools to streamline development workflows and improve deployment efficiency.
• Demonstrated capability in securing cloud infrastructures against external threats, applying industry best practices for cloud security and compliance.
• Skilled in setting up and managing cloud monitoring solutions, ensuring continuous monitoring and improvement of system performance and reliability.
• Highly adept at debugging and resolving infrastructure issues, as well as optimizing resource utilization, educing unnecessary overheads, and improving overall system efficiency.
• Relevant certifications (AWS, Kubernetes, etc) are a plus
• Proven system level design contribution to a current “Live” (in production / under daily high load) multi-region SaaS or PaaS offering.
  
  

Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers and L1 support teams. 

What We Offer: 

• A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry 
• The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure 
• The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies 
• Daily ownership of your role in a challenging, high-growth environment.        
• A casual work environment and culture that support work life ‘fit’, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package 
• Competitive pay and benefits programs designed to enable you to thrive inside and outside of work
• Participation in Shell Recharge Solutions’ performance and rewards bonus program 
• Health benefits for employees 
• Innovative Paid Time Off Program
• 9/80 Flex Work schedule