Shapell Industries

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Leasing Consultant

Salary

$44k - $47k

Location

Laguna Niguel, California, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Leasing Consultant 

We are hiring at our Laguna Gardens Apts. property.  We are seeking a Leasing Consultant, to assist guiding prospective residents through every step of the leasing process. Delivering exceptional customer experience and implementing effective marketing strategies. This role combines sales, relationship-building, and problem-solving to ensure residents feel at home from the very first interaction. Your success will directly contribute to the growth and profitability of our property portfolio.

Responsibilities:

  • Ensure the leasing office is clean, hospitable, and professional in appearance during business hours. 
  • Open, inspect and prepare model and vacant units available to show each day. 
  • Assist Community Manager in generating traffic and increasing occupancy. 
  • Tour prospective residents and effectively close them by determining their needs, eligibility and desirability at a Shapell company standard or industry standard.
  • Walk apartments to verify they are ready for move in a minimum of 24 hours prior to move in if the apartment is ready. 
  • Maintain weekly and monthly sales goals as set forth by (Sr.) Community Manager to meet or exceed budgeted occupancy. 
  • Attempt to resolve resident concerns and consult with (Sr.) Assistant Community Manager where necessary. 
  • Assist and promote resident relation and retention activities.
  • Seek and support opportunities to increase and promote positively to the on-line reputation management.
  • Input activity into Yardi daily including rentals, all traffic and work orders.
  • Verify and qualify applications and submit to manager for signature per policy manual.
  • Complete monthly reporting as required.


Qualifications:

  • High school diploma or equivalent required.
  • Experience in sales and/or customer service related industries.

Skills and Abilities 

  • Ability to read and interpret documents such as leases, addendums to leases, pertinent move-in/move-out paperwork and various notices to residents such as Notice to Comply. Ability to write routine reports and correspondence. 
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. 
  • Excellent telephone and interpersonal skills. Can interface with people in a variety of mediums. 
  • Ability to maintain a calm and responsive demeanor, using good judgment and initiative. 
  • Must possess effective problem solving, verbal and written communication skills. 
  • Great attention to detail in paperwork processing. 


Equal Opportunity Employer 

Benefits:

  • 401(k) /401k matching
  • Dental insurance
  • Employee assistance program
  • Flexible Spending Account
  • Health insurance
  • Health Savings Account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

About the company

Invests in and manages residential and commercial real estate properties.

Skills

Yardi