Field HR

Are you a fresher with a fire to make a difference? We're looking for a high-energy, people-first Field HR to empower our frontline teams with essential soft skills, drive operational excellence, and create customer delight — all while being on the move across our hubs in Bangalore. If you thrive in dynamic environments and can have meaningful conversations with both a delivery partner and a Hub Incharge in the same breath — we want you on the team. Key Responsibilities Training & Induction ● Lead onboarding for new hires at the hub level. ● Drive induction programs that help associates and team leads hit the ground running. ● Evaluate training effectiveness through feedback and performance. Grooming & Hygiene ● Monitor grooming standards and hygiene compliance across hubs. ● Create awareness around personal hygiene and public conduct. ● Conduct surprise audits to drive hygiene SOP adherence. Hub Audits & Compliance ● Conduct regular HR audits at assigned hubs. ● Ensure documentation, statutory displays, and on-ground compliance are up to mark. ● Collaborate with operations teams for quick redressal of gaps. Talent Acquisition (Succession Planning) ● Identify and groom high-potential talent for internal promotions. ● Partner with Hub Incharges to build a leadership pipeline from within. ● Support zonal TA initiatives through referrals and grassroots sourcing. Customer Experience (People Touchpoints) ● Be the HR face at the hub — handling grievances, feedback, and motivation. ● Work closely with field teams to align employee experience with customer experience. ● Conduct pulse checks, engagement activities, and drive morale in high-pressure environments. Who Are We Looking For? ● BBA Freshers with high enthusiasm and strong people skills are welcome ● Strong communication skills in English + regional languages ● Willingness to travel locally — 70% of the role is field-based. ● Should be able to drive a 2-wheeler; Driving License is necessary. ● Basic knowledge of MS Excel / Google Sheets. ● A go-getter who believes in action over instruction.

Shadowfax is a premier E-commerce service provider and hyperlocal company, boasting a robust distribution network that stretches across 2500+ cities and 18,000+ pin codes. Delivering2 million packages daily, Shadowfax provides unparalleled services to a vast network of customers with industry-leading Turnaround Time (TAT) at highly competitive prices. Transitioning from a last-mile-oriented platform, it has evolved into a full-stack platform, with plans to further expand its services to include intercity operations in the next three quarters. Founded in 2015 by a team of IIT-Delhi Alumni, including Abhishek Bansal, Vaibhav Khandelwal, Praharsh Chandra, and Gaurav Jaithliya, Shadowfax continues to revolutionize the E-commerce logistics landscape. Shadowfax proudly holds the position of being India's leading last-milelogistics player, boasting an exceptional crowdsourcing network comprising 125,000 monthlyactive delivery partners; 3.5 million registered users. With its consistent track record of trust, reliability, and a customer-centric approach, it has become the preferred logistics partner formajor E-commerce and Direct-to-Consumer (D2C) players in the country. Shadowfax's firm commitment to excellence enables it to set new industry benchmarks, embodying innovation in the E-commerce logistics sector.