Administration Assistant

About the Department

The position's essential function is to provide specialized and complex clerical support. The position is responsible for performing complex clerical tasks for the Sevierville Fire Department Administration working specifically in the Fire Prevention Bureau with the Fire Marshal and Fire Inspectors.

Position Duties

• Management of fire department permit applications and permit billing.
• The main point of contact for the Fire Prevention Bureau is for permits commercial/residential accounts, maintenance of current accounts, customer billing, and service inquiries.
• Coordinates the scheduling for inspections, public relation events, and public education.
• Answers multi-line telephone, provides routine information, directs callers to appropriate personnel or takes and relays messages for both Fire Department main line and Fire Prevention Bureau main line.
• As needed, serves as the receptionist, greets visitors, and establishes the purpose of the visit. Provides routine information or directs visitors to appropriate personnel.
• Enters, processes, and organizes data in fire department management software and other databases.
• Enters and processes purchase orders and other accounting functions.
• Performs routine clerical tasks such as data entry, spreadsheets, filing, faxing, or photocopying.
• Organizes, updates, maintains files, emails, updates website and social media, maintains and distributes forms.
• Provides administrative efforts for each Division of the Fire Department as requested with flexibility and confidentiality.
• Other duties as assigned.

Minimum Qualifications

Requires a high school diploma or GED and the equivalent of one year of college or specialized vocational training in computer technology, business management, or a closely related field. Requires two years of related experience. 

Other Qualifications

SCHEDULE/HOURS:       40 hours per week, 8:00 a.m. to 5:00 p.m. Monday through Friday