Site Reliability Engineer

Site Reliability Engineer

2 to 4 years of work experience

We at Setu are looking for those who share our core belief - “Every Day is Game Day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

Role Purpose:

As a part of the DevOps team, you will be the bridge between product engineering and infrastructure. Designing observability, operations, automation, ensuring smooth delivery, SLAs, SLOs, and SLIs, and security compliance will be among your chief responsibilities to shoulder. Your work will help developers function in a deterministic environment and deliver reliable products seamlessly, thereby improving the entire organization’s quality of output and shortening time to market.

In short, constant learning and quick implementation to build uniform and reliable platforms and processes, while inherently maintaining security and compliance in the systems.

What will you do at Setu?

The SRE role involves owning the responsibility of creating, building, and ensuring the smooth operation of our infrastructure. Broadly this translates to the following roles—

● Architect: Design on-call policies, help tech leads define SLAs, SLIs and achieve SLOs, chaos inducing systems, etc.

● Build: Along with building Setu’s observability stack, automating every operational task is a core requirement for the SRE team. E.g. configuration changes across all services without interruptions, tools for automatic provisioning of services, infrastructure as software, CI-CD pipelines, etc.

● Respond: The SRE team shall be on rotational on-call and respond to incidents, alerts, and infrastructure support requests.

● Maintain: Develop an early warning system that allows for reliable and quick maintenance tasks, such as infrastructure upgrades, version migrations, and similar.

● Plan: Develop state of art monitoring and alerting systems that predict capacity needs and usage patterns. Plan for new service rollouts, expansion of existing services, and recommendations of best practices for development teams to optimize their resource consumption.

Who is the right fit for this role?

To excel in this role you will need—

● Empathy: We operate with a profoundly consultative approach. Asking relevant questions to understand needs and motivations is critical.

● Strong written and oral communication skills with a keen analytical mind: You will also need to break-down complex scenarios across customers and deployments to make recommendations.

● In this role, you’ll be working mostly with the below tech, but not limited to the same—

● Linux systems and networking

● Docker and Kubernetes

● Terraform—For all our infrastructure

● AWS

● Python and Bash for scripting

● ELK Stack

● Grafana Observability Stack

● GitLab for SCM and CI/CD

● A burning desire to learn. We don’t expect you to be a know-it-all but as long as you’re solid on the basics and have the drive to learn, we’ll ensure that you’re provided with all the resources and the environment to learn and grow

Why Setu?

We will spare no efforts to ensure that Setu empowers you to do the most important and impactful work of your career—

• Opportunity to work closely with the founding team who built and scaled public infrastructure such as UPI, GST, Aadhaar, etc.

We care deeply about your growth. So we work hard to provide you with—

• A fully stocked library and unlimited book budget.
• Tickets to conferences and industry events.
• Learning sessions where we invite both team members and external experts to teach you something new.
• Learning and development allowance that gives access to subscriptions, courses, certifications, music classes, and much more. Grow, learn, and improve with Setu!
• Kick-ass benefits include comprehensive health insurance for you and your family, personal accident and term life insurance, access to mental health counsellors, extraordinary coffee, and a beautiful office with lots of solid wood and natural light.
• We work hard to make sure our team is diverse and varied. We interview and hire purely on merit, skill, and competence—everything else is irrelevant.

Our core DNA:

Our culture code—How We Move, defines the behaviours we expect from our people. When you display any of the six culture code elements, you demonstrate ‘Every Day is Game Day’. The six elements of our culture code—

• Take the shot: You decide fast and deliver right.
• Sign your work like an artist: You master what you do and take pride in it.
• Be the Sherpa: You lead your crew on every expedition.
• Be the CEO of what you do: You own it and make things happen.
• Care with tough love: You empower others with trust, respect, and openness.
• Own tomorrow: You innovate for the customer and beyond.

Join us if you want to be part of a company that’s building infrastructure that will directly impact financial inclusion and improve millions of lives. No cashbacks, no growth-hacks, no gimmicks. Just an audacious mission, and an obsession with craftsmanship in code.