Deloitte
Website:
deloitte.com
Job details:
Summary
Position Summary
Join Deloitte’s Workplace Experience – Administrative Business Center as a Services Assistant Manager, Administrative Assistant. In this role, you will lead delivery of administrative support in a service center environment and help provide high-quality support for Partners, Principals, Managing Directors, Senior Managers, and Managers. This opportunity is suited for experienced administrative professionals with strong Microsoft Office capabilities, experience managing high-volume work, and the ability to guide quality and service delivery across administrative processes adapted from the source role context
Work you'll do
As a Services Assistant Manager, Administrative Assistant on the Workplace Experience – Administrative Business Center team, you will be responsible for…
- Lead delivery of administrative support assignments in a fast-paced service center environment while meeting quality and deadline expectations
- Oversee workflow tracking and documentation of project activities in workflow management systems
- Review and guide preparation of correspondence, presentations, and business documents in alignment with Deloitte brand standards
- Coordinate work across national and local teams and support senior stakeholder requests across levels
- Manage administrative activities such as time and expense, request for payment, Swift, SAP, and SharePoint support
- Provide guidance, quality checks, and day-to-day direction to administrative team members as needed
The team
The Workplace Experience – Administrative Business Center team provides administrative support services in a service center environment for business stakeholders across levels. The team supports senior stakeholders and works across national and local teams to deliver consistent, accurate, and high-quality administrative services. This role is part of a collaborative environment focused on execution, responsiveness, and service delivery excellence
Location: Hyderabad
Shift Timings: 5:30 AM–2:30 PM; 2 PM–11 PM; 6 PM–3 AM; 9 PM–6 AM
Qualifications
Required:
- Bachelor’s degree in any subject with 15+ years of administrative experience in a corporate or shared services environment
- Advanced proficiency in Microsoft Word and Microsoft Excel and working proficiency in Microsoft PowerPoint
- Experience supporting senior stakeholders such as Partners, Principals, Managing Directors, Senior Managers, and Managers
- Experience managing administrative processes such as time and expense, request for payment, Swift, SAP, or SharePoint
- Experience reviewing, formatting, and editing business correspondence, presentations, and client deliverables
- Experience coordinating assignment queues, distributing work, or performing quality checks
- Ability to work rotational shifts
Preferred:
- Experience leading or coaching administrative support teams in a service center environment
- Experience coordinating work with national and local teams in virtual and in-person settings
- Experience using workflow management systems to document and track project history
- Experience conducting internet or intranet research for business requests
- Experience supporting process improvement or service delivery initiatives
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 351391
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