Servicenow Tester- Principal Consultant
Infosys
- Location
- Bengaluru East, Karnataka, India
- Job type
- Full-time
Required skills
- Agile
- change management
- configuration management
- regression
- SDLC
- ServiceNow
About the role
Infosys
Website:
infosys.com
Job details:
- Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
- Good knowledge on software configuration management systems
- Awareness of latest technologies and Industry trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Understanding of the financial processes for various types of projects and the various pricing models available
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
- Client Interfacing skills
- Project and Team management
- Relevant experience in testing ServiceNow ITSM Modules (Incident management, Change management, Problem management, Service Catalog, etc.), ITOM, SOM, HRSD etc.
- Relevant experience on ServiceNow Automated test framework (ATF) automation tool.
- Proficiency in understanding the requirements and write test cases efficiently.
- Involvement in Test Execution, Results Analyzing and Defect Reporting
- Have good knowledge on Agile methodologies and SDLC process.
- Good understanding of CMDB, service mapping and Discovery.
- Involved in Dashboards, reports and SLA’s testing.
- ITSM Foundation and ATF Micro certification is an added advantage.
- Proficient in upgrade and regression testing.
- Ability to contribute to a high performing motivated work group by applying interpersonal and collaboration skills to achieve project goals.
- Basic Knowledge on postman is an added advantage.
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