ServiceNow Technical Developer
InfoVision Inc.
- Location
- Pune Division, Maharashtra, India
- Job type
- Full-time
Required skills
- API
- data structures
- ETL
- JavaScript
- SOAP
- ServiceNow
About the role
InfoVision Inc.
Website:
infovision.com
Job details:
Critical Skills To Possess
- 8+ years of experience with ServiceNow and HPSM (HP Service Manager).
- Hands-on experience in ServiceNow ITSM module implementation and customization.
- Deep understanding of HPSM data structures and service management processes.
- Proficiency in JavaScript, Glide API, and ServiceNow scripting.
- Experience with data migration tools (e.g., Import Sets, Transform Maps, IntegrationHub, ETL).
- Strong experience in CMDB, Incident, Change, Problem, and Request Management.
- Familiarity with REST/SOAP APIs, integrations, and ServiceNow MID server setup
Roles & Responsibilities
Roles and Responsibilities:
- Lead the migration planning, design, and execution of HPSM to ServiceNow transition.
- Perform data mapping, transformation, and migration of historical and active records (Incidents, Changes, Problems, etc.).
- Analyze and replicate existing HPSM workflows into ServiceNow using Flow Designer, Business Rules, UI Policies, and Workflows.
- Collaborate with business and technical stakeholders to gather and validate requirements.
- Work closely with ServiceNow developers and architects to configure/customize modules (ITSM, CMDB, etc.).
- Perform rigorous testing, validation, and reconciliation to ensure data and process accuracy.
- Provide cutover planning, go-live support, and post-migration troubleshooting.
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