LTIMindtree
Website:
ltimindtree.com
Job details:
LTIMindtree is hiring on SOM.
5+ years of experience in implementing ServiceNow solutions
1 + Experience in Design configure and customize ServiceNow SOM module as per Organizations SOM process
Must have experience in implementing the modules below
o ServiceNow Sales and Order Management
o Customer Service Management CSM module
Extensive experience across the ServiceNow core platform security performance and compliance
Extensive experience in third party integration RESTSOAP Other methods Integration Hub and Ebonding
Experienced in collaborating with teams to understand their requirements and pain points translating them into functional specifications
Conduct workshops and training sessions for end users to ensure successful adoption of the implemented solutions
Perform system testing troubleshooting and issue resolution during the implementation phase
Collaborate with technical teams to define integrations with other systems and applications ensuring seamless data flow
Provide ongoing support to end users addressing their queries and issues related to the ServiceNow platform module
Document processes configurations and solutions to create comprehensive user guides and training materials
Excellent communication and interpersonal skills
Preferred
Implementation Experience in Sales and Order Management
Click on Apply to know more.