ServiceNow Solution Architect (Multi-module experience)

MarketEase

Website: marketeasetech.com
Job details:

Position Title: ServiceNow Solution Architect (Multi-module experience)

Must-Have Skills:

• ServiceNow ITSM, ITOM, HRSD
• Agile methodologies
• Integration Hub
• REST APIs
• MID Servers

Role Overview:

This role is responsible for defining and delivering end-to-end ServiceNow solutions across multiple modules while ensuring alignment with business objectives, platform best practices, and enterprise architecture standards. You will act as a bridge between business stakeholders, functional teams, and technical teams to ensure cohesive design, scalability, and long-term platform sustainability.

Key Responsibilities:

• Define end-to-end ServiceNow solution architecture across multiple modules
• Design integrated solutions across ServiceNow modules and custom applications
• Ensure architectural consistency, reusability, and alignment with best practices
• Establish platform standards, design patterns, and governance frameworks
• Lead discovery workshops and requirement-gathering sessions
• Translate business requirements into scalable ServiceNow solutions
• Define module interactions, data flow, and integration touchpoints
• Review and approve functional and technical design documents
• Design integrations using IntegrationHub, REST, SOAP, and third-party tools
• Ensure security, compliance, and performance standards are met
• Mentor architects, developers, and business analysts
• Provide architectural guidance during design reviews and sprint planning
• Support presales activities including solutioning, estimations, and demos

Certifications:

• Mandatory: CSA, CAD
• Preferred: CIS – ITSM / ITOM / HRSD

Click on Apply to know more.