Website:
unicorn-workforce.com
Job details:
Job Role: ServiceNow Solution Architect
Experience: 8+ Years
Work Mode: Remote
Job Type: Contract 1 Year | Extendable
Job Description
We are looking for an experienced ServiceNow Solution Architect to lead the design and implementation of scalable ServiceNow solutions. The ideal candidate should have strong technical expertise, hands-on development experience, and the ability to architect end-to-end ServiceNow solutions aligned with business requirements.
Key Responsibilities
- Design and architect end-to-end ServiceNow solutions across modules
- Lead technical implementation, ensuring best practices and scalability
- Develop and review complex scripting (Business Rules, Script Includes, Client Scripts, UI Policies)
- Drive integration strategies with third-party systems using REST/SOAP APIs
- Lead and support ServiceNow Assist (Now Assist) implementation and GenAI capabilities
- Collaborate with stakeholders to translate business requirements into technical solutions
- Ensure platform governance, security, and performance optimization
- Provide technical guidance and mentorship to development teams
- Troubleshoot complex issues and ensure smooth project delivery
Mandatory Skills
- 8+ years of overall experience with 5+ years in ServiceNow
- Strong hands-on experience in ServiceNow architecture and solution design
- Expertise in JavaScript and ServiceNow scripting
- Experience in integrations (REST, SOAP, MID Server, APIs)
- Hands-on experience with ServiceNow Now Assist / AI capabilities implementation
- Experience in ServiceNow modules such as ITSM, ITOM, or CSM
- Strong understanding of ServiceNow data model, CMDB, and workflows
- Experience in performance optimization and platform best practices
Good to Have
- ServiceNow CSA / CIS / CTA certifications
- Experience in enterprise-level implementations
- Exposure to Agile/Scrum methodologies
- Strong stakeholder communication and client-facing experience
Soft Skills
- Strong problem-solving and analytical skills
- Excellent communication and stakeholder management
- Ability to lead discussions and drive technical decisions
Additional Information
- Prior experience working with consulting firms or large enterprises is a plus
Click on Apply to know more.