Sroniyan Technology
Website:
sroniyan.com
Job details:
Company Description:
Sroniyan Technology is a global leader in artificial intelligence and internet-related services, offering innovative solutions such as machine learning, natural language processing, cloud computing, and IT consulting. Founded in 2018 with a vision to create technology for diverse needs, Sroniyan has made significant advancements in fields like healthcare, retail, and accessibility. The company fosters a culture of innovation, where every team member contributes to ground breaking developments, from software engineering to revolutionary product design. Headquartered in India, Sroniyan Technology is recognized as one of the top tech companies globally.
Key Responsibilities:
- Design, architect, and implement end-to-end ServiceNow SAM Pro solutions.
- Lead SAM Pro implementation, enhancement, and optimization projects.
- Configure Software Models, Discovery Models, Entitlements, Contracts, Content Service, Publisher Packs, Normalization, and Reconciliation.
- Design software license compliance and optimization strategies for publishers such as Microsoft, Adobe, Oracle, IBM, SAP, and VMware.
- Manage different software licensing metrics, including User, Device, Core, Processor, Subscription, SaaS, Named User, and Concurrent User.
- Integrate ServiceNow SAM Pro with SCCM, Intune, JAMF, Flexera, Snow, Tanium, and other discovery/asset-management platforms.
- Develop workflows and customizations using Flow Designer, Business Rules, Script Includes, Client Scripts, and UI Policies.
- Build and maintain third-party integrations using IntegrationHub, REST, and SOAP APIs.
- Perform software license analysis, compliance reporting, optimization, and audit-readiness activities.
- Troubleshoot complex SAM Pro issues and provide architectural recommendations.
- Collaborate with ITAM, ITSM, CMDB, Discovery, Procurement, Security, and Infrastructure teams.
- Provide technical leadership and mentor ServiceNow developers throughout the project lifecycle.
Required Qualifications:
- 8+ years of ServiceNow development and architecture experience.
- Strong hands-on expertise in ServiceNow Software Asset Management Professional (SAM Pro).
- Strong knowledge of Software Asset Management, License Compliance, Software Normalization, Reconciliation Engine, Software Models, Discovery Models, Publisher Packs, Content Service, Entitlements, and Contracts.
- Strong understanding of CMDB, Discovery, and ITAM modules.
- Hands-on experience with JavaScript, Glide API, Flow Designer, IntegrationHub, REST APIs, and SOAP APIs.
- Experience integrating ServiceNow with SCCM, Microsoft Intune, JAMF, Flexera, Tanium, Snow, or similar platforms.
- Strong understanding of enterprise software licensing models and license optimization.
- Experience with software compliance, optimization, and audit readiness.
- Excellent communication, architecture, and stakeholder-management skills.
- Immediate to 15-day joiners preferred.
Mandatory Certifications:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist – Software Asset Management (CIS-SAM)
Preferred: HAM Pro, ITSM, Discovery, Performance Analytics, Reporting, ServiceNow Upgrade/Release Management, ITIL certification, and additional ServiceNow certifications.
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