Website:
lavyasphere.com
Job details:
Location: Jaipur (Work from Office)
Experience: 4+ Years
Employment Type: Full-time
About LavyaSphere Solutions
LavyaSphere Solutions is a fast-growing ServiceNow consulting and digital transformation company delivering innovative enterprise workflow solutions. We are looking for a passionate and experienced ServiceNow SOM Developer to join our team and help design, develop, and implement scalable ServiceNow solutions for global clients.
Job Summary
We are seeking an experienced ServiceNow Service Operations Management (SOM) Developer with strong hands-on expertise in ServiceNow SOM and ITSM or CSM. The ideal candidate should have successfully delivered multiple end-to-end ServiceNow implementations and possess excellent development, integration, and platform customization skills.
Key Responsibilities
· Design, develop, and implement ServiceNow solutions with a primary focus on Service Operations Management (SOM).
· Configure and customize ServiceNow applications following platform best practices.
· Participate in at least two end-to-end ServiceNow SOM implementation projects.
· Develop and customize Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, and Glide APIs.
· Build modern user experiences using UI Builder, Workspaces, and Service Portal.
· Develop workflows using Flow Designer and IntegrationHub.
· Design and implement REST/SOAP integrations, Scripted REST APIs, and third-party system integrations.
· Configure and maintain Service Catalog, Notifications, Email Actions, CMDB, Import Sets, Transform Maps, and Update Sets.
· Troubleshoot production issues, optimize platform performance, and perform root cause analysis.
· Collaborate with Solution Architects, Business Analysts, QA teams, and stakeholders throughout the project lifecycle.
· Follow Agile/Scrum methodologies and ServiceNow development best practices.
· Support the creation and deployment of AI-powered applications and intelligent agents using modern tools such as ChatGPT, Cloud AI platforms, VS Code, GitHub, Cursor, and similar technologies where applicable.
Required Skills & Experience
· 4+ years of hands-on ServiceNow development experience.
· Minimum 2 end-to-end ServiceNow SOM implementation projects.
· Strong hands-on experience with ServiceNow SOM and ITSM or CSM.
· Excellent knowledge of JavaScript and the ServiceNow scripting framework.
· Hands-on experience with:
o Glide API
o Business Rules
o Client Scripts
o Script Includes
o UI Policies
o UI Actions
o ACLs
· Experience with:
o Flow Designer
o IntegrationHub
o UI Builder
o Workspaces
o Service Portal
· Strong experience in:
o REST APIs
o SOAP Web Services
o Scripted REST APIs
o Third-party integrations
· Hands-on experience with:
o Notifications
o Email Actions
o Service Catalog
o CMDB
o Import Sets
o Transform Maps
o Update Sets
· Strong debugging, troubleshooting, and performance optimization skills.
· Experience working in Agile/Scrum environments.
· Good understanding of ServiceNow development standards and best practices.
· Knowledge of building and deploying AI-based applications and agents using ChatGPT, Cloud AI, VS Code, GitHub, Cursor, and related modern development tools.
· Ability to work with AI-assisted development workflows for rapid prototyping, automation, and deployment.
Preferred Qualifications
· ServiceNow Certified System Administrator (CSA) certification is preferred.
· CAD (Certified Application Developer) certification is a plus.
· Additional ServiceNow certifications in SOM, ITSM, or CSM are an advantage.
· Strong communication and stakeholder management skills.
· Exposure to AI-driven application development and modern cloud-based development environments will be an added advantage.
Click on Apply to know more.