ServiceNow PreSales Lead

Aelum Consulting - ServiceNow Premier Partner

Website: aelumconsulting.com
Job details:

Job Title: Presales Lead – ServiceNow Solutions

Location: Jaipur, Noida, Hyderabad

About Aelum Consulting:

Aelum Consulting is a ServiceNow Premier Partner, offering end-to-end services in Process Consulting and ServiceNow Implementation. With a global footprint and 40+ successful ServiceNow implementations, we are passionate about empowering businesses to reimagine operations and elevate service delivery through the power of the ServiceNow platform.

Our team of domain experts specializes in translating complex business needs into scalable ServiceNow solutions – enabling our clients to achieve their digital transformation goals with confidence and agility.

Role Overview:

We are seeking an experienced Presales Lead to drive technical strategy and solution alignment during the sales cycle. You will act as a trusted advisor to prospective enterprise customers, working alongside sales, consulting, and executive stakeholders to craft impactful ServiceNow-based solutions that align with business objectives.

This is a high-impact, client-facing role that requires a strong mix of technical proficiency, business acumen, and leadership in solution selling.

Key Responsibilities:

• Lead presales activities across a defined portfolio, providing strategic direction and oversight on solutioning and technical sales engagements.
• Own the discovery process to understand customer challenges, architecture, and goals—translating them into tailored ServiceNow solutions.
• Conduct high-level consultative engagements with C-suite stakeholders to align ServiceNow capabilities with business strategy.
• Deliver compelling product demonstrations, value propositions, and presentations tailored to both technical and non-technical audiences.
• Collaborate with Sales to define and execute account strategies and drive opportunity pipelines.
• Drive the creation of proposal and RFP/RFI responses, ensuring alignment with customer needs and business outcomes.
• Guide Proof-of-Concept (PoC) and Proof-of-Value (PoV) initiatives with clear success metrics and stakeholder alignment.
• Stay up-to-date on ServiceNow product releases, roadmap, and industry trends to ensure thought leadership in customer conversations.
• Support marketing initiatives including webinars, conferences, and regional events.
• Partner with delivery teams to ensure smooth transition from sales to implementation, including handover of requirements and solution approach.
• Coach and mentor junior presales consultants to foster team capability and scalability.

Required Skills & Experience:

• 8+ years of experience in enterprise software presales, with at least 3–5 years in a lead or senior presales role.
• Strong background in ServiceNow or similar ITSM/ESM platforms (platform-wide knowledge preferred).
• Proven ability to lead complex solutioning across industries such as Manufacturing, BFSI, Healthcare, or Public Sector.
• Experience managing both new logo pursuits and upselling to existing accounts.
• Strong understanding of software licensing models and commercial constructs.
• Demonstrated success metrics such as win rate, deal margin, and renewal rate.
• Expertise in value-based selling, business case creation, and ROI modeling.
• Ability to work cross-functionally with sales, delivery, product, and marketing teams.
• Excellent communication and presentation skills with a track record of engaging executive-level stakeholders.
• Understanding of AI/automation trends and their impact on enterprise service workflows is a plus.

Company Website: https://aelumconsulting.com

LinkedIn: Aelum Consulting on LinkedIn

Click on Apply to know more.