Website:
techleno.com
Job details:
- ServiceNow ITSM Lead
- Experience:10-14 years
- Budget:200 LPM
- Fulltime
- Hybrid:2–3 days per week from the office
- Working Hours: 11:00 AM – 8:00 PM IST
- Immediate joiners preferred.
1. ServiceNow ITSM & ITIL
* Deep expertise in ServiceNow ITSM modules, workflows, and ITIL process implementations.
* Lead solution design, configuration, customization, and implementation of ITSM processes.
* Ensure adherence to ServiceNow development standards and best practices.
2. Low-Code Development & Custom Applications
* Hands-on experience with App Engine Studio, Flow Designer, and Workspace.
* Design and develop scalable custom applications and automated workflows.
* Configure platform capabilities to meet business requirements.
3. Enterprise Integrations
* Develop and maintain integrations using IntegrationHub, REST/SOAP APIs, webhooks, and JDBC.
* Configure and troubleshoot MID Servers and enterprise connectivity.
* Ensure secure, reliable, and efficient integration across enterprise systems.
4. Scripting & Web Technologies
* Advanced proficiency in JavaScript and GlideScript.
* Strong experience with Business Rules, Client Scripts, Script Includes, and UI Actions.
* Experience developing and customizing Service Portal widgets using AngularJS, HTML, and CSS.
5. Platform Health & Optimization
* Experience with performance tuning and platform optimization.
* Knowledge of upgrade planning, Instance Scan, and HealthScan best practices.
* Identify and resolve platform issues while maintaining system stability and scalability.
Candidate Requirements
* 10–14 years of overall IT experience.
* Approximately 8 years of dedicated ServiceNow development and solution architecture experience.
* Strong technical leadership, troubleshooting, and solution-design capabilities.
* Willingness to work in a hybrid setup from Airoli, Mumbai.
* Flexibility to support US-hour overlap as required.
Click on Apply to know more.
