Timus Consulting Services
Website:
timusconsulting.com
Job details:
🚨 Hiring: ServiceNow ITSM, ITAM (HAM/SAM) & HRSD Specialist
📍 Location: India – (Pune | Bangalore | Hyderabad | Mumbai | Noida | Chennai)
💼 Experience: 5–10 years
We are looking for a versatile ServiceNow Specialist with strong hands-on expertise across ITSM, ITAM (HAM/SAM), and HRSD to drive enterprise workflow transformation across IT and HR functions.
🔹 Key Responsibilities
🖥️ ITSM
Incident, Problem, Change & Request Management
Service Catalog & Knowledge Management
SLA optimization and process automation
End-to-end ticket lifecycle workflows
💻 ITAM – HAM/SAM
Hardware Asset Management & Software Asset Management
Asset lifecycle: Procurement → Deployment → Maintenance → Retirement
License compliance, cost optimization & audit readiness
CMDB and Discovery integrations
👩💼 HRSD
HR Case & Knowledge Management
Employee Service Center
Onboarding, Offboarding & Employee Lifecycle workflows
HR process automation and employee experience enhancement
🔧 Cross-Functional Expertise
Business requirement gathering and solution design
Configuration, customization, Business Rules, UI Policies & Flow Designer
JavaScript scripting and REST/SOAP integrations
Dashboards, reports & analytics
Collaboration across IT, HR, Procurement & Finance
🔹 Required Skills
✅ 8+ years of ServiceNow experience
✅ Strong hands-on experience in ITSM, ITAM (HAM/SAM) & HRSD
✅ CMDB, asset lifecycle & SLA management knowledge
✅ ServiceNow configuration, customization & scripting
✅ REST/SOAP integrations
✅ Strong stakeholder management and communication skills
⭐ Nice to Have
ServiceNow certifications in ITSM, ITAM or HRSD
Discovery & CMDB optimization experience
SAP / Workday integration experience
ITIL knowledge
If you're an experienced ServiceNow professional looking for an opportunity to work across multiple enterprise platforms and drive meaningful automation, we'd love to hear from you.
📩 Interested candidates can share their profile/resume
Please share with someone who may be a great fit! 🚀
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About Timus Consulting services:
Timus Consulting is a leading EnterpriseTech and Business Consulting firm, providing an extensive array of services including Governance, Risk Management, and Compliance (GRC) solutions, Software Development, Enterprise Resource Planning (ERP) solutions, Cloud Consulting, Artificial Intelligence (AI) solutions, and Managed Services.
For more details visit: www.TimusConsulting.com
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Timus as one of the most rewarding places to work.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Click on Apply to know more.