Tata Consultancy Services
Website:
tcs.com
Job details:
Greetings from TCS!
Job Title: ServiceNow ITSM Developer
Required Skillset: Service NOW SAM, HAM, ITAM
Location: NOIDA
Experience Range: 5+ Years
Job Description:
Technical Comptency • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent • Ability to configure ServiceNow ITSM applications in alignment with approved design plans • Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing • Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS • Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively • Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability • Must be ServiceNow Certified Systems Administrator • Should possess knowledge in Agile/Scrum methodology • Basic knowledge with ITIL/industry standards • Knowledge of software development lifecycle (SDLC)
Behavioral competency • Effective communication skills with both non-technical and technical audiences (verbal and written) • Excellent Interpersonal skills to work with the project team members collaboratevily • Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Good To Have:
• ServiceNow Implementation Specialist certification • ITIL V3/V4 foundation certification • Java developer certification
Responsibility of / Expectations from the Role • Understand the given application requirements (or User Stories) • Understand and follow the Best Practices and Standards/Guidelines for development • Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories • Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria • Responsible for the code quality of assigned tasks • Perform Unit Testing and do documentation as required • Provide support to the users during the User Acceptance Testing • Provide any required training to the users on the user stories
Thanks & Regards,
Ria Aarthi A.
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