ServiceNow ITSM
LTIMindtree
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- mobile app
- SOAP
- web services
- ServiceNow
About the role
LTIMindtree
Website:
ltimindtree.com
Job details:
Job Description
must have 7+ years of overall ServiceNow experience
- Hands-on design, development and deployment experience with the Service-now platform
- Service now implementation experience in ITSM (Incident, Problem, Change, Event Management)
- well versed with ServiceNow scripting
- Worked on Virtual Agent.
- Experience in Integrations with 3rd party tools using (web services, SOAP, email, DB connector, plugins etc.)
- Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB Asset, Service Catalog).
- Experience in data upload and configuration in CMDB and other ITSM modules.
- Hands-on experience on Service Portal.
- Hands-on experience in AI, ML, Chatbot, Mobile App.
- Good understanding of ServiceNow customization custom development of forms, fields, and workflow.
- SNOW administration experience with Good troubleshooting skills.
- Done Integrations with 3rd party tools using (web services, SOAP, email, MID Server, etc)
- Good understanding of ITIL v3/v4 processes.
- ITIL Foundation v3 certification ServiceNow Administration certification prefer
- ServiceNow Integration Hub experience preferred
- Must have good communication skills"
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