Tata Consultancy Services
Website:
tcs.com
Job details:
ServiceNow ITOM Developer
Greetings from TCS!!!
Walk in Drive planned on 23rd May 2026, Saturday in TCS Trivandrum.
TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.
Make sure you have a valid EP number before interview.
To create an EP Number, please visit https://ibegin.tcs.com/iBegin/register
Kindly complete the registration if you have not done it yet.
Position: ServiceNow ITOM Developer
Experience: 6 to 15 years
Location: Trivandrum
JOB DESCRIPTION
Desired Competencies (Technical/Behavioral Competency)
Must-Have
Technical Comptency
- Experience of ITOM suite (CSDM/CMDB /Discovery/Service Mapping/Event Management) within ServiceNow
- Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills
- Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.)
- Good understanding in Monitoring tool
- Knowledge and experience with base platform & reports
- Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell)
- Experience in integration using REST API / SOAP / any other technology
- Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
- Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
- Must be ServiceNow Certified Systems Administrator
- Should possess knowledge in Agile/Scrum methodology
- Basic knowledge with ITIL/industry standards
- Knowledge of software development lifecycle (SDLC)
Behavioral competency
- Effective communication skills with both non-technical and technical audiences (verbal and written)
- Excellent Interpersonal skills to work with the project team members collaboratevily
- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Good-to-Have
- ITIL V3/V4 foundation certification
- Preferred to have Discovery, Event management, Service mapping certification
Responsibility of / Expectations from the Role
- Understand the given application requirements (or User Stories) Understand and follow the Best Practices and Standards/Guidelines for development
- Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories
- Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria
- Responsible for the code quality of assigned tasks
- Perform Unit Testing and do documentation as required Provide support to the users during the User Acceptance Testing
- Provide any required training to the users on the user stories
- Knowledge and ability to configure, manage and maintain MID servers
- Proficient in configure & maintain credentials and working with command line console
- Ability and knowledge in Discovery Schedules & troubleshoot with device owners
- Knowledge to implement Cloud & Tag based discovery
- Ability to communicate & gather requirements from application teams to build Service Map
- Customize/Develop IRE rules, Script Includes, Business Rule, Schedule Jobs, Patterns, Probes & Sensors
- Maintains event management integrations and application
- Proficient in configure/modify Event Rule, Field Mapping, Alert Management rule & flows (Flow Designer)
- Ability to configure de-duplication & correlation rule
- Configure and customize Report & Dashboard
- Co-ordinate with Infrastructure/Application team for requirement and trouble shooting
For Walk in Drive planned on 23rd May 2026, Saturday in TCS Trivandrum.
Please refer to the below for detailed information and documents to be brought along.
Also please refer below link for downloading application form. If you don’t remember your password, please click forgot password. Fill application form and then download.
https://ibegin.tcs.com
Please bring all the mandatory documents below in hard copy for the interview:
*Latest Copy of resume
*TCS Application form
*Original and Photocopy of Government ID proof (PAN or Adhaar)
*Passport Size photographs - 2
Professional Skills: Strong analytical, problem‑solving, communication, and ownership mindset.
TCS Eligibility Criteria: *BE/B.tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post
Qualification. *Only Full-Time courses would be considered.
*Candidates who have attended TCS interview in the last 1 months need not apply.
Referrals are always welcome!!!
Kindly don't apply if already attended interview in last 1 months.
Thanks & Regards
Click on Apply to know more.