Website:
unicorn-workforce.com
Job details:
Hiring: ServiceNow GRC Technical Delivery Manager
Location: Remote
Duration: 6 Months (Extendable based on performance)
Shift: 10 AM – 7 PM IST
Role Overview
We are looking for an experienced ServiceNow GRC Technical Delivery Manager who can balance both technical expertise (60%) and functional leadership (40%). The ideal candidate should currently be working in a ServiceNow Delivery Manager role and have strong hands-on experience in GRC implementations along with team leadership capabilities.
Key Responsibilities
Technical (60%)
- Lead end-to-end implementation of ServiceNow GRC modules (IRM, Risk, Compliance, Audit, Policy & Compliance).
- Provide hands-on development support including scripting, workflows, integrations, and customization.
- Ensure best practices in ServiceNow architecture, design, and development.
- Collaborate with cross-functional teams for solution design and technical delivery.
- Troubleshoot and resolve complex technical issues within GRC implementations.
Functional & Leadership (40%)
- Manage and lead a team of ServiceNow developers and consultants.
- Drive stakeholder engagement and act as a key point of contact for clients.
- Ensure timely delivery of projects with high quality and customer satisfaction.
- Monitor team performance, provide mentorship, and conduct performance evaluations.
- Translate business requirements into scalable ServiceNow solutions.
Required Skills & Experience
- 8+ years of overall experience in ServiceNow platform.
- Strong experience in ServiceNow GRC / IRM implementations.
- Proven experience in a Delivery Manager / Technical Lead role.
- Hands-on expertise in:
- ServiceNow scripting (JavaScript, Glide APIs)
- Workflows, Flow Designer, IntegrationHub
- System integrations (REST/SOAP)
- Excellent team management and leadership skills.
- Strong communication and stakeholder management abilities.
Preferred Qualifications
- ServiceNow certifications (CSA, CIS-GRC/IRM preferred).
- Experience in large-scale enterprise implementations.
- Exposure to Agile/Scrum delivery models.
Click on Apply to know more.