Valethi Technologies
Website:
valethi.com
Job details:
Key Responsibilities
• Design, develop, configure, and customize solutions on the ServiceNow platform
• Build and maintain workflows, business rules, client scripts, UI policies, and integrations
• Develop scalable and reusable ServiceNow applications and modules
• Analyze business requirements and translate them into technical solutions
• Configure and enhance ITSM/ITOM/HRSD or other ServiceNow modules as required
• Ensure platform stability, performance optimization, and zero-defect delivery
• Collaborate with cross-functional teams, business stakeholders, and architects
• Participate in Agile ceremonies including sprint planning, retrospectives, and daily stand-ups
• Troubleshoot and resolve platform issues, defects, and performance bottlenecks
• Mentor junior developers and support team capability building on ServiceNow technologies
• Maintain technical documentation, deployment procedures, and development standards
• Ensure adherence to coding standards, governance policies, and best practices
Required Skills & Qualifications
Must Have
• 7–12 years of overall IT experience with strong ServiceNow development expertise
• Hands-on experience in:
o ServiceNow Platform Development
o ServiceNow Configuration & Customization o Workflow Development
o Catalog Items & Record Producers
o Business Rules, Client Scripts, UI Policies
o Flow Designer & Integration Hub
o REST/SOAP API Integrations
• Strong understanding of:
o ITSM processes
o ServiceNow architecture and data model
o SDLC and Agile methodologies
• Experience in debugging, troubleshooting, and resolving production issues
• Excellent analytical and problem-solving skills
• Strong verbal and written communication skills
• Ability to mentor and guide team members
Good to Have
• Experience working with the Health and Safety Module in ServiceNow
• Exposure to ITOM, GRC, HRSD, CMDB, or SecOps modules
• ServiceNow certifications such as:
o CSA (Certified System Administrator)
o CAD (Certified Application Developer)
o CIS Certifications
• Experience with CI/CD pipelines and DevOps practices
Click on Apply to know more.