Info Origin Inc.
Website:
infoorigin.com
Job details:
NEW OPPORTUNITY || IMMEDIATE TO 30 DAYS JOINERS REQUIRED ||
Job Title: ServiceNow Developer (ITSM)
Experience: 8-12 Years
Employment Type: Full-time
Location: Hyderabad
Job description
Key skills required
Experience as a ServiceNow Developer/ Lead with strong expertise in IT Service Management (ITSM).
· Strong expertise in Incident Management, Problem Management, Change Management, Service Request, and Service Catalog.
· Hands-on experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, and Service Portal.
· Strong proficiency in JavaScript, Glide API, and ServiceNow scripting.
· Experience working with REST/SOAP integrations, Integration Hub, and MID Server.
· Good understanding of ITIL processes and service management lifecycle.
· Experience with CMDB, CSDM, and CI relationship management.
· Exposure to ServiceNow reporting, dashboards, and SLA management.
· Experience with Agile delivery methods and tools such as Jira and Confluence.
· Strong analytical, troubleshooting, and stakeholder communication skills.
· Experience supporting UAT, defect management, and production releases.
· Preferred certifications: CSA, CAD, CIS-ITSM.
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