Website:
hirebetter.co.in
Job details:
🚀 ServiceNow Delivery Lead (Remote | India)
📍 Role Details
Role: ServiceNow Delivery Lead
Location: Remote (India)
Employment Type: Full-time
Joining Requirement: Must be able to join within 4 weeks of offer
🏢 About the Company
Our client is a specialized India-based ServiceNow Build Partner working with UK and US customers to build and ship high-quality ServiceNow Store applications.
Unlike large enterprise implementation firms, the team operates in small, highly accountable delivery pods focused on building clean, upgrade-safe, production-grade applications for international clients.
The environment is fast-moving, founder-led, and quality-focused — where strong ownership, communication, and execution matter more than corporate hierarchy or process overhead.
⚠️ Read This Carefully Before Applying
This role is specifically for:
✅ Senior ServiceNow developers who are ready to move out of hands-on coding and into delivery leadership.
This role is NOT for:
❌ Delivery Managers or Project Managers without strong ServiceNow development depth
❌ Candidates wanting to continue coding part-time
❌ Candidates without client-facing communication experience
❌ Candidates unwilling to commit to structured PM training
❌ Candidates serving notice periods longer than 4 weeks
🔍 About the Role
We are hiring a ServiceNow Delivery Lead to own delivery across multiple UK/US client projects end-to-end. This is a non-coding role by design.
You will coordinate delivery, manage client communication, enforce quality gates, and build delivery processes that keep small project pods running smoothly.
You will initially transition from a senior ServiceNow engineering background into delivery ownership with structured post-join training and certifications sponsored by the company.
🎯 What You’ll Own
- Delivery ownership for 3–6 concurrent ServiceNow projects
- Client communication with UK/US stakeholders
- Quality gate enforcement before releases
- Project coordination across distributed developer pods
- Delivery documentation, runbooks, checklists, and handoff processes
- Proactive risk and slippage management
- Building lightweight but effective delivery frameworks
🎓 Structured Career Transition Support
This role includes:
- 6 months of structured project-management training post-join
- Company-sponsored certifications
- Hands-on mentorship in delivery leadership
- Transition path from senior developer → delivery leadership
✅ Required Skills & Experience
- 8+ years total IT experience
- 5+ years hands-on ServiceNow build/development experience
- Strong English communication skills (written + verbal)
- Comfortable interacting daily with UK/US clients
- Demonstrated ownership beyond assigned tasks
- Experience creating documentation, checklists, templates, or processes used by teams
- Willingness to fully step away from coding responsibilities
- Able to join within 4 weeks of offer
➕ Good to Have
- Experience coordinating small distributed teams
- Exposure to agile/Scrum delivery environments
- Experience writing technical or customer-facing documentation
- Offshore/onshore project coordination exposure
🌟 Why Join
- Rare opportunity to transition from senior ServiceNow developer → delivery leadership
- Fully sponsored PM certifications and structured training
- Direct international client exposure
- High ownership, low bureaucracy environment
- Fully remote role across India
- Work directly with senior ServiceNow specialists and architects
Click on Apply to know more.