AceStack
Website:
ace-stack.com
Job details:
Role: ServiceNow-Asset & Configuration module Consultant.
Location: Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu 600130
Face-To-Face Interview.
JD:
ITSM Platform Expertise: In-depth knowledge of platforms like ServiceNow, including
configuration, workflow development, and integrations.
CMDB Mastery: Building, maintaining, data normalization, dependency mapping, and managing CI attributes and relationships.
IT Asset Management (ITAM): Full asset lifecycle management (procurement to disposal), inventory control, and compliance.
Discovery Tools: Familiarity with tools that populate CMDBs (e.g., ServiceNow Discovery).
Data Integration & Scripting: Using APIs, import sets, and scripting (JavaScript, Python) for data loading and automation.
Reporting & Analytics: Creating dashboards, reports, and analyzing metrics (KPIs, cost) using built-in tools or Excel (VLOOKUP, PivotTables).
Infrastructure Knowledge: Understanding operating systems, networks, cloud services, hardware, and software
Strong understanding of ITILv4 processes and frameworks
Experience in defined practice area required
Excellent verbal and written communication skills
Click on Apply to know more.