zettamine labs pvt. ltd.
Website:
zettamine.com
Job details:
Hello All,
Greeting's from ZettaMine!!!
Job Title: ServiceNow Technical Lead
Location: Hyderabad
Experience: 9 – 15 Years
Notice Period: Immediate Joiners
Job Summary
We are seeking an experienced ServiceNow Technical Lead with strong expertise in enterprise-wide ServiceNow implementations. The ideal candidate will have extensive experience in backend development, integrations, data modelling, and platform architecture, along with the ability to lead teams and drive end-to-end project delivery.
Key Responsibilities
- Provide technical leadership and drive the overall ServiceNow platform strategy and vision
- Design and implement scalable solutions, including architecture design and integration frameworks
- Collaborate with business stakeholders to gather requirements and translate them into technical solutions
- Lead development activities, including build, customization, and deployment
- Perform peer reviews and ensure technical validation of deliverables
- Develop and maintain technical documentation, including release notes
- Handle bug fixes and contribute to core platform enhancements
- Guide and mentor team members to ensure timely and quality delivery
- Manage project scope, timelines, and deliverables
- Participate in governance and Scrum meetings
- Support resource planning and release planning activities
- Act as the primary point of contact for clients, including handling escalations
- Facilitate project phases including training, testing, go-live, and post go-live support
Technical Skills & Requirements
- 9–12+ years of overall IT industry experience
- 10–11 years of hands-on experience with the ServiceNow platform in enterprise environments
- Strong expertise in:
- ServiceNow Backend Development
- Integrations and Flow Designer
- Entity Mapping and Table Design
- Data Modelling and Data Fabrics
- Kafka Integration
- Hands-on experience in:
- ITSM Implementation
- CMDB and Discovery
- ServiceNow platform customizations
- Working knowledge of:
- JavaScript, HTML, and CSS
- Agile/Scrum methodologies
- Automation scripting
If you are interested kindly share your updated CV to aruna.m@zettamine.com or WhatsApp to 6302404863.
Thanks & Regards,
Aruna.M
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