BluSalzz Hotels & Resorts
Website:
blusalzz.com
Job details:
Company Description Salt, a timeless symbol of trust and devotion, inspires BluSalzz’s commitment to exceptional hospitality and guest care. Like the cherished and rare “Blue Salt,” the brand focuses on purity, value, and meaningful experiences for every guest. BluSalzz aims to create stays that reflect loyalty, care, and genuine warmth, ensuring visitors feel respected and well looked after. The properties are designed as getaways where guests can explore, discover, and experience local culture and surroundings in a comfortable, welcoming environment.
Role Description This is a full-time, on-site Service Staff role in Food & Beverage (F&B) and Front Office (FO) located in Saharanpur. The Service Staff member will greet guests, assist with check-in and check-out, handle reservations, and respond to guest inquiries and requests promptly and professionally. In the F&B area, responsibilities include taking orders, serving food and beverages, setting up and clearing tables, and ensuring cleanliness and hygiene standards are maintained. The role also involves supporting daily hotel operations, coordinating with kitchen and housekeeping teams, processing payments, and promoting hotel services to enhance guest satisfaction. The Service Staff is expected to follow hotel policies, maintain a professional appearance, and contribute to a welcoming and efficient environment.
Qualifications
- Candidates should possess strong Customer Service and Communication skills to interact effectively with guests and colleagues.
- Candidates should possess Sales and basic Finance skills to handle billing, promote hotel services, and support revenue generation.
- Candidates should possess Analytical Skills to manage bookings, resolve issues, and support smooth daily operations.
- Candidates should possess the ability to work in shifts, including weekends and holidays, and maintain a professional and courteous demeanor.
- Candidates should possess prior experience in hotel front office or F&B service; a hospitality diploma or related certification is an advantage.
- Candidates should possess basic computer literacy (PMS systems, POS, email) and proficiency in spoken and written English; knowledge of local languages is a plus.
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