DigiHelic Solutions Pvt. Ltd.
Website:
digihelic.com
Job details:
Description:
Service Portal Pod Lead / Architect
Exp- 7-10 years
Location: Hyderabad, Pune, Bangalore
Expertise in custom widget development using AngularJS (1.x).
Hands‑on experience working with Page Designer, Theme Builder, and Portal configuration.
Building mobile‑responsive portals with optimized load performance.
🔹 Employee Center & Content Experience
Strong knowledge of Employee Center (EC) Core/Pro, Workspace Experiences, and Unified Navigation.
Experience with Content Publishing Applications, Content Collections, Topics, and Content Automation.
🔹 Frontend Technologies
Proficiency in JavaScript (ES5+), HTML5, SCSS, and Bootstrap.
Skilled in responsive design, accessibility best practices, and UX‑aligned UI implementation.
🔹 ServiceNow APIs & Scripting
Strong command over:
GlideRecord (server-side database operations)
GlideAjax (client-to-server async calls)
GlideForm / g_form (client-side form manipulation)
REST APIs (integration + custom resource design)
🔹 Service Catalog Development
Expertise in building Catalog Items, Record Producers, Order Guides.
Working with variable sets, UI policies, catalog UI scripts, and user-friendly form layouts.
🔹 Security & Customization
Familiarity with ACLs, Data Policies, and Contextual Security.
Understanding of Encryption Context and platform-level data protection.
🔹 Performance & Debugging
Skilled in:
Chrome DevTools for DOM/Network/Performance debugging
Service Portal performance optimization
Identifying slow widgets, heavy APIs, and client scripts causing lag
🔹 Development Lifecycle & Tools
Experience with:
Scoped Applications
Update Sets
Source Control (optional but desirable)
Following ServiceNow best practices, code reusability, and maintainable design.
🔹 Mobile-Responsive Portal Development
Designing and developing portals that are fully responsive, adaptable for mobile use cases, and aligned with EC UX best practices.
Mandatory Skills:
Service Portal: Custom widgets, AngularJS 1.x, Page Designer, Theme Builder
Employee Center: EC Core/Pro, Content Publishing
Frontend: JavaScript, HTML5, SCSS, Bootstrap, Responsive Design
ServiceNow Scripting: GlideRecord, GlideAjax, GlideForm, REST APIs
Service Catalog: Catalog Items, Record Producers, Variable Sets, UI Policies
Security: ACLs, Data Policies, Encryption Context
Performance: Chrome DevTools, Portal Optimization
Dev Tools: Scoped Apps, Update Sets
Mobile: Mobile‑responsive portal development
Click on Apply to know more.