Logiq Labs
Website:
logiqlabs.com
Job details:
Primary Skill
6+ years of experience in ServiceNow development, administration, and customization
Strong Working Knowledge Of ITSM Modules
Incident Management
Problem Management
Change Management
Asset Management
Service Catalog / Service Request
Secondary Skill
Experience working on standalone and multi‑domain instances
Strong ITBM configuration & administration experience (Ideation, Demand, PPM, Resource Management)
Hands‑on working knowledge of CMDB / CSDM
Facilitate and support Change Management (including CAB meetings)
Process RITMs, Incidents, and operational tickets
Develop reports, dashboards, and templates (e.g., Incident templates)
ServiceNow System Administrator Certification
ServiceNow Developer Certification
Strong communication skills (oral & written)
Ability to translate business requirements into workable ServiceNow solutions
Experience creating & managing Service Catalog items and workflows
Support end‑user requests and provide ongoing assistance
Data analysis skills (interpretation & reporting)
Ability to interact with internal customers to scope solutions and workflows
Audit Change tickets as per Change Management policies
Working knowledge of Agile methodology
Ability to break down requirements, demo dashboards/reports to users
Ability to manage multiple client requests with prioritization
Strong client‑interaction and relationship‑building skills
Skills:- ServiceNow, ITSM and Audit
Click on Apply to know more.