Tata Consultancy Services
Website:
tcs.com
Job details:
TCS Hiring !!!
Role: Service Now
Exp: 6-10 Years
Location: Chennai
JD
Skills
· At least 4-6 years experienced in ServiceNow Development & Support Team with hands-on experience in developing, maintaining and enhance applications on the ServiceNow ITSM platform (help desk/service management)
· Demonstrate expert knowledge of ServiceNow toolset and integrations with related systems.
· ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
· Provide technical assessments, written documentation and technical expertise.
· Be available for on-call rotation to support any production issues impacting ServiceNow or its related systems within the enterprise.
· Good knowledge of CMDB, Discovery, MID Server Architecture, Probes, Sensors, Identifiers.
· Knowledge of Infrastructure / Networking.
· Analyse client environment's current state, maturity and complexities, and advise on best practice solutions.
· Communicate with the client on all aspects of initiated work in a clear and concise manner
· Communicate all project updates, possible timeline deficiencies, problems, issues or events that could affect the overall project deliverables to customers on behalf of the team
· Participate in internal or customer meetings as required adding value where and when required.
· Good communication, written and documentation skills to gather requirements from customers, process owners and end users
· Manage Team performance and collaboration
Click on Apply to know more.