Website:
taxserves.com
Job details:
About company : India's leading automotive dealership group in Tamil Nadu, with a strong presence in Passenger Vehicle sales and after-sales operations
Service Manager – Coimbatore
Position: Service Manager
Location: Coimbatore
Experience: 5–10 Years
Industry: Automotive / Automobile Dealership
Job Responsibilities
- Manage overall workshop and service operations of the dealership.
- Lead technicians, service advisors and workshop support teams.
- Ensure achievement of service revenue, productivity and customer satisfaction targets.
- Monitor vehicle intake, job cards, repair quality, delivery timelines and workshop efficiency.
- Ensure proper diagnosis and resolution of technical issues.
- Handle customer complaints and escalations professionally.
- Monitor workshop manpower, tools, equipment and spare parts coordination.
- Ensure compliance with OEM standards, safety procedures and dealership policies.
- Drive repeat business, customer retention and service revenue growth.
Skills: customer satisfaction,service manager,passenger vehicle,customer,automotive,customer retention
Click on Apply to know more.
