Aditya Infotech Ltd
Website:
aditygroup.com
Job details:
Company Description Aditya Infotech Ltd. (AIL), the technology arm of Aditya Group, is a leading global provider of technology-driven security solutions, with special expertise in electronic video surveillance products and services. Since its establishment in 1994, AIL has secured more than a million locations across industries, government bodies, retail chains, educational institutions, financial institutions, public spaces, and major infrastructure projects. The company has grown into an industry leader recognized for excellence, innovation, and consistent performance. AIL’s team of dedicated professionals focuses on strong customer relationships, reliable support, and high-quality service. Applicants can expect to join a reputable organization committed to security, technology advancement, and customer satisfaction.
Role Description The Front Desk Representative is a full-time, on-site position based in Jabalpur. This role involves greeting and assisting visitors, managing incoming calls, and handling inquiries in a professional and courteous manner. The individual will oversee reception duties such as maintaining visitor logs, coordinating reservations or appointments, and directing guests to appropriate departments or contacts. Daily responsibilities also include managing front desk correspondence, supporting basic administrative tasks, and ensuring the reception area is organized and presentable. The role requires collaborating with internal teams to provide accurate information and a positive first impression to all visitors and callers.
Qualifications
- Candidates should possess strong Receptionist Duties and Reservations skills for managing front desk operations and appointment scheduling.
- Candidates should possess excellent Customer Service and Communication skills to assist visitors and callers effectively and professionally.
- Candidates should possess solid Phone Etiquette for handling calls, transferring inquiries, and recording messages accurately.
- Candidates should demonstrate basic computer literacy, including use of email, calendars, and office software.
- Candidates should have organizational skills, attention to detail, and the ability to multitask in a busy environment.
- Prior experience in front desk, administrative, or customer-facing roles is preferred.
- A high school diploma or equivalent is required; additional certification in office administration or hospitality is an advantage.
- Ability to communicate clearly in English and local languages, and maintain a professional appearance and demeanor.
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