IAssess Consultants LLP
Website:
iassess.in
Job details:
Service Engineer – Pharma Packaging
Qualification
ITI / Diploma / B.E. in Electronics, Industrial Automation, Instrumentation, or Mechatronics
Experience
3+ years of field service experience, preferably in Pharma, FMCG, or Food & Beverage industries
Location & Travel:
Pan India and overseas travel as per project requirements. Candidate should be flexible to travel on short notice, including weekends and holidays when required.
Job Summary
We are looking for a skilled and customer-focused Service Engineer to provide after-sales service and technical support for high-speed pharma packaging machines. The candidate will be responsible for installation, commissioning, maintenance, troubleshooting, and customer training activities at client sites.
Key Responsibilities
- Installation, calibration, configuration, testing, commissioning, and troubleshooting of packaging machines and associated equipment
- Perform preventive and breakdown maintenance activities
- Provide on-site and remote technical support to customers
- Conduct machine startup and commissioning activities
- Read and understand electrical drawings, blueprints, and technical documents
- Train customer operators and technicians on machine operation and maintenance
- Coordinate with engineering, project, spare parts, and service teams for issue resolution
- Prepare and submit service reports, expense reports, and technical documentation
- Ensure proper handling and return of defective parts
- Recommend spare parts and technical improvements to customers
- Support manufacturing and refurbishment activities when required
- Maintain tools, instruments, and equipment in safe and calibrated condition
- Follow all company safety procedures and site safety regulations
- Provide technical support to field engineers and technicians
- Use computers, smartphones, and service applications for reporting and communication
- Maintain professional conduct and appearance while interacting with customers
Required Skills
- Strong troubleshooting and problem-solving skills
- Good knowledge of pharma packaging machines
- Experience in Blister Packaging, Cartoning, Filling Lines, and Conveyors preferred
- Knowledge of electrical systems, automation, and instrumentation
- Good computer skills and reporting abilities
- Ability to work independently and handle multiple projects
- Strong communication and customer-handling skills
- Good organizational and time management skills
Skills: pharma packaging,configuration,technical support,time management,pharma,blister packaging,travel,reporting,customer handling,filling lines,service engineering,troubleshooting,breakdown maintenance,automation,blueprints,electrical drawings,testing,commissioning,problem solving,packaging,conveyors,cartoning,maintenance
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