- Location
- Noida, Uttar Pradesh, India
- Job type
- Full-time
Required skills
- customer service
- data visualization
- service desk
About the role
Tata Consultancy Services
Website:
tcs.com
Job details:
TCS IS HIRING FOR Service Desk QA (Quality Assurance)
EXP RANGE-4 - 6 years
LOCATION- Noida
- Experience in the customer service space.
- Proven track record of analytical skills.
- Hands-on experience in quality assurance.
- Great people skills and ability to communicate (negative) feedback.
- Good organizational skills, knowledge of goal setting practices.
- Examples of data visualization abilities and understanding of support metrics.
- Perception of basic business metrics and how support impacts those.
- Problem-solving capabilities to create meaningful strategies to improve support quality.
Click on Apply to know more.
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