Service Desk Coordinator

Dixit Infotech Services Pvt. Ltd.

Website: dixitindia.com
Job details:

1. English communication

2. Ticket creation, call logging, assigning with proper category and engineer

3. Daily attendance, backup  details maintain

4. Incident /Service Request knowledge 

5. Response / Resolution  SLA knowledge

6. Report creation(Daily, weekly, monthly)

7. Works with AD(Id creation Password reset)

8. Onboarding/Offboarding process

9.  Mail communication

Click on Apply to know more.