Service Desk Agent

Tata Consultancy Services

Website: tcs.com
Job details:

🚀 Walk-in Drive | TCS Chennai & Think Campus Bangalore

Hiring for Service Desk – 3 to 5 Years Experience

Tata Consultancy Services (TCS) is conducting a Walk‑in Interview for experienced Service Desk professionals. If you are passionate about customer support and IT service management, this opportunity is for you!

🗓 Interview Details

📅 Date: Saturday, 21st February 2026

⏰ Time: 9:30 AM to 12:00 PM

📍 Venue:

Bangalore:

Tata Consultancy Services Ltd,

Think Campus 42, 45-P, Hosur Rd, Phase 2,

Bengaluru – 560100

Chennai:

Siruseri, GS 4 2F 200 seater & GS 3 1F Open Cafeteria, 1/G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103

👤 Experience: 3–5 Years

🌍 Work Location: TCS Chennai & Think Campus Bangalore

🛠 Job Role: Service Desk

Key Responsibilities

Provide excellent customer-centric support and understand Service Desk operations.

Proficient in written and verbal English for IT service communication.

Support via phone calls, chat, and other Service Desk channels.

Willingness to work on weekends as per monthly roster.

Handle and resolve Incident & Service Request tickets.

Provide break-fix support, remote software installation, IT applications assistance.

Remote support for hardware and equipment: laptops, desktops, mobiles, printers, scanners, Wi-Fi devices, etc.

Any relevant IT certification is preferred.

📌 Important Requirements

EP Number is Mandatory

Carry 2 Passport Size Photographs

Bring a Government ID & Photocopy

If you or someone you know fits this profile, join us at the walk-in drive!

Let’s grow together with TCS. 🌟

Click on Apply to know more.