Service Delivery - Mobilization Representative (Technology & Work Enablement)
Trigent Software Inc
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- compliance
- Coupa
- Dart
- Oracle
- project management
- SAP
About the role
Trigent Software Inc
Website:
trigent.com
Job details:
Job Description: TWE (Technology & Work Enablement) Mobilization Ready to Travel shifts
- Resource should be ready to work on any shift time [7 AM/2 PM/ 8 PM] Work from office Role Summary The TWE Lead / Technology & Work Enablement plays a critical role within the Mobilization function, ensuring all technology, connectivity, tooling, access, and infrastructure readiness required for a successful transition. Key Roles & Responsibilities
- Technology Enablement & Access Management
- Lead milestone tracking and reporting for all TWE activities of the deal.
- Manage end to end UAP (User Access Provisioning) process.
- Oversee provisioning and testing of client applications.
- Coordinate software, license transfer/procurement.
- Connectivity & Environment Setup
- Establish required connectivity and environment readiness.
- Ensure work environment setup: facilities, security, equipment.
- Project Management & Cross Workstream Coordination
- Coordinate dependencies across AMT, PMO, tools teams, and client teams.
- Track and report progress, manage risks and issues.
- Support During Transition Phases
- Support TWE assessments, due diligence input.
- Engage during System Learning, Job Shadowing phases.
- Provide on-ground support for KT and handover.
- Reporting & Compliance
- Publish weekly dashboards.
- Standardized reporting for access, readiness, compliance. Skills & Competencies Technical Skills
- Application access provisioning, procurement processes
- Network connectivity, VPNs, infrastructure readiness
- Familiarity with tools like SAP, Oracle, Coupa, ARIBA, DART, etc. Project & Stakeholder Management
- Coordination across multiple workstreams
- Reporting & tracking skills
- Risk and issue management Soft Skills
- Strong communication
- Analytical problem-solving
- Ability to manage ambiguity Key Deliverables
- TWE Enablement Deliverables
- Complete connectivity setup, access provisioning
- Work environment setup
- Process & Reporting Deliverables
- Weekly dashboards and trackers
- Standard reporting for access and readiness
- Transition Phase Deliverables
- TWE Assessment and readiness outputs
- UAP process framework, KT support
- Completion of TWE deliverables with sign offs
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