Service Delivery/Case Administrators – US Operations

Apollo Radiology International

Website: apolloradiologyintl.com
Job details:

Designation: Service Delivery/Case Administrators – US Operations

Level: Executive/Sr Executive

New hire/ Replacement: New Hire

Vacancy (Requirement): 5

Job Location: Hyderabad

On the Rolls of: Apollo Radiology Intl. Pvt Ltd.

Qualification:

• Essential:

o Bachelor’s degree in science or Bachelor's degree in 

Radiology & Imaging, Healthcare Administration, or related 

field (Master's degree preferred).

Experience (Yrs): 3-8

Job Role & Responsibilities:

• Case Management: Coordinate the intake, assignment, and processing of 

radiology cases from healthcare facilities to our team of radiologists.

• Data Entry and Documentation: Accurately enter patient information, 

clinical details, and case data into our electronic systems.

• Communication: Serve as a primary point of contact for healthcare 

facilities, radiologists, and internal stakeholders regarding case status, 

scheduling, and administrative inquiries.

• Quality Assurance: Assist in quality assurance activities by verifying case 

details and ensuring completeness and accuracy of information before case 

distribution.

• Workflow Coordination: Monitor and prioritize case queues to ensure 

timely processing and adherence to service level agreements.

• Technical Support: Provide basic technical support to users of our 

teleradiology platform, troubleshooting issues related to case submission and 

data entry.

• Compliance: Ensure compliance with privacy regulations (e.g., HIPAA, 

GDPR) and company policies in handling patient information and case data.

Skill Set:

• Solid experience in clinical cases management, preferably within the 

teleradiology or healthcare industry.

• Excellent organizational skills with the ability to prioritize tasks and manage 

multiple responsibilities effectively.

• Strong attention to detail and accuracy in data entry and documentation.

• Effective communication skills, both written and verbal, with the ability to 

interact professionally with diverse stakeholders.

 

Job Description:

• Ability to work independently as well as part of a collaborative team in a 

fast-paced environment.

• Proficiency in MS Office (Word, Excel, Outlook) and experience with 

database management is a plus. Experience working on PACS would be 

advantage.

•Willing to work in Rotating shifts including Night shifts.

Work Week: 6 days. Staggered Offs. Working in Rotating shifts including Night shifts.

Brief about the Company:

A distinguished part of Apollo Hospitals, ARI brings unparalleled 

leadership, experience, vision and technology in Radiology services for 

hospitals, imaging centres and other Radiology practice groups across the 

globe. Apollo Radiology International (ARI) is primed to offer 

comprehensive, round-the-clock subspecialist Radiology Coverage, apart 

from premier and specialist services in Radiology Education, Research and 

Artificial Intelligence.

Company Website URL: www.apolloradiologyintl.co

Click on Apply to know more.