A. S. Moloobhoy Pvt. Ltd.
Website:
asmoloobhoy.com
Job details:
Company Description
A. S. Moloobhoy Pvt. Ltd. is a leading provider of comprehensive marine solutions with over 115 years of legacy. Headquartered in Mumbai, the company operates 8 branches across India's major ports and has an international presence in the UAE. Representing more than 50 global Original Equipment Manufacturers (OEMs), the company offers a wide range of services, from service coordination to specialized training programs such as FURUNO, NAVICO, and DG-approved courses. With a skilled team of certified engineers and service professionals, A. S. Moloobhoy is committed to delivering high-quality solutions to customers worldwide.
Role Description
This is a full-time, on-site Service Coordinator role based in Kochi. The Service Coordinator will be responsible for managing and streamlining day-to-day service operations, including coordinating service requests, ensuring timely resolution, and maintaining customer satisfaction. The role involves collaborating with different teams, scheduling tasks, maintaining records, and acting as a liaison between clients and the technical team to ensure smooth operation and high service quality.
Qualifications
- Proficiency in Service Coordination, with the ability to manage multiple service requests efficiently and effectively.
- Strong Interpersonal Skills and Communication abilities to foster positive relationships with clients and internal teams.
- Experience in Operations Management with an eye for detail and organizational effectiveness.
- Competency in delivering excellent Customer Service and resolving client issues promptly and professionally.
- Bachelor’s degree in a relevant field or equivalent professional experience is preferred.
- Problem-solving skills, proactive attitude, and the ability to work in a team environment.
- Familiarity with the marine industry and technical service coordination is advantageous.
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