Website:
enjoystudies.com
Job details:
Job Title: Service Coordinator
Location: Chennai & Coimbatore
Accommodation: Free accommodation provided by the company
Job Summary
We are looking for a responsible and organized Service Coordinator to manage service operations, coordinate with technicians, and ensure timely support to customers. The candidate will act as a bridge between customers, service engineers, and internal teams to ensure smooth service delivery.
Key Responsibilities
- Coordinate and schedule service activities for field technicians.
- Receive service requests from customers and assign them to the appropriate service team.
- Track service progress and ensure timely completion of tasks.
- Maintain service records, reports, and customer data.
- Communicate with customers regarding service status, updates, and resolutions.
- Support the service team with required documentation and logistics.
- Ensure high levels of customer satisfaction by providing timely support.
- Coordinate with internal departments to resolve service issues efficiently.
Requirements
- Bachelor’s degree or diploma in any field.
- 1–3 years of experience in service coordination, customer support, or operations (Freshers with good communication skills can also apply).
- Good communication and organizational skills.
- Basic knowledge of MS Office (Excel, Word).
- Ability to multitask and manage schedules effectively.
Benefits
- Free accommodation provided by the company
- Opportunity to work with a growing service team
- Career growth opportunities
Work Locations
Contact: 9361014134. Share your resume: rishwarya137@gmail.com
Click on Apply to know more.